10 Things to do if your Hotmail account is hacked

If one day you check your email, and oh, there are signs that your Hotmail email has been altered. And here are 11 things you should do immediately when you suspect your account has been hacked.

#1 You must change your password:

Go to www.hotmail.com and sign in Hotmail.

Next, change your password.

#2 Check Your Confidential Information

Check your account recovery email and phone number on the Security Settings page, https://account.live.com/Proofs/Manage, and verify that they are unchanged.

#3 Replace the Restore Code

Microsoft provides a recovery code for use in case your access to confidential information is lost (and they recommend that you print and store this code as a hardcover).

A hacker with access to your account may change your recovery code to simply regain control of your account after you’ve changed your password.

To replace the code, scroll down to the recovery code on the Security Settings page.

There, click Replace recovery code to get the new code. We recommend following Microsoft’s advice and printing it.

#4 Remove All Trusted Devices Combined With Your Microsoft / Hotmail Account

When you use a trusted device, you do not need to enter a password to access your account.

To ensure that hackers have not set up such a device, on the Privacy Settings page, scroll to Trusted devices and click Delete all trusted devices associated with my account.

#5 Change Alert Settings

We recommend verifying that alerts have been enabled by clicking Change alert options on the Privacy Settings page and making sure to select the checkbox next to your mobile phone number.

#6 Checking Sessions

Visit https://account.live.com/Activity to check which devices are currently signed in to your account. You may be asked to provide a one-time password, which will be sent to the mobile phone in a text message.

Microsoft will ask you to provide the last four digits of the phone number to prove that you know the phone number and the corresponding phone number is in your hands.

After entering your password, you may be asked whether you are interested in installing Microsoft’s mobile authentication application.

Click No, Thanks. (We recommend this setting, but it does not matter if you do this right now.) If you think your account is compromised, then fix that should your only focus.)

If you see any strange device signin to your account or an unfamiliar location, click it to notify Microsoft.

#7 Check Your Microsoft / Hotmail Account Activity

Access your Outlook account and check the Sent Items and Trash to make sure the hacker has not impersonated you and emailed to your contacts.

Pass through any other account taking advantage of your Microsoft account (such as Skype or Office Online) and ensure that nothing has been changed.

#8 Check Your Other Accounts

If you are using the same password for other websites, change it on these services right away.

Make sure you can still sign in to these services.

So Attackers often exploit reusable passwords (a bad idea, but actually) to gain access to additional accounts!

Consequently, Do not forget to check out the information expose in all your email accounts too! Safely do it for free with this tool.

#8 Run an Anti-Virus Program on Your Computer

Run an antivirus program to find any malicious software that may have been installed on your computer.

The attacker usually retrieves the victim’s password by installing a Trojan horse.

So If your computer is infected, changing your password will not be enough, as malware will take a new password and send it to the hacker.

#10 Two-Step Verification Activation

To make your account more secure, turn on two-step verification on your Microsoft account here: https://account.live.com/proofs/EnableTfa?mkt=en-gb

Whenever you log in, Microsoft will ask you to provide a unique code that will appear on your mobile device’s identity verification application.

This provides you with an additional important and effective security layer.

Sure, it will add 15 seconds to your login time, but it will save you thousands of seconds later if you get hacked!

1 comment

  1. Could you please deactivate my hotmail account. Someone haked my hotmail account and i am not able to entered additionally by using my hotmail account they controlled my facebook. my hotmail account ertug.aydin@hotmail.com i dont use this account for a long time. please deactivate or provide to me a solut─čion to reqactivate and take the control. my institutional account eraydin@eul.edu.tr. I am the vice dean of the engineering faculty at european university of lefke. Best wishes

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